Connex for Mitsubishi
Safety, Security, Connectivity
Connex for Mitsubishi is a Vehicle Telematics System that gives you Safety, Security & Connectivity wherever your journey takes you.
Whether you are involved in an accident or require roadside or medical assistance, Connex for Mitsubishi can provide 24/7 Security & Assistance depending on your emergency needs.
Services
Automatic Accident Alert & Response
In case of an accident, our 24/7 Secure Operating Centre (SOC) will contact you and arrange for the necessary emergency assistance services.
If the severity is high and there is no response from the vehicle, our SOC will call MERS 999 to dispatch emergency vehicles (Ambulance and Police) to your location immediately.
Emergency Assist
In case of a medical emergency (e.g. a heart attack, or you witnessed an accident and someone needs help), press “Report emergency” on your Connex mobile app to talk to our SOC to request for medical assistance.
Our SOC will contact MERS 999 to send the nearest ambulance to you as soon as possible.
Enhanced Roadside Assistance
In case of a breakdown (e.g. minor accident, flat vehicle battery, tyre puncture etc.), press “Report breakdown” on your Connex mobile app to call Mitsubishi Assist 24HRS, who will then send a tow truck to your location as soon as possible.
Vehicle Theft Recovery
In case of vehicle theft, press “Report car theft” on your Connex mobile app to call our SOC. After verification, our SOC will activate “Stolen Vehicle Tracking” procedure on your vehicle and will liaise with the Police for Recovery immediately.